Crisis Pass provides crisis preparedness information, relocation guidance, and support services for expatriates living in the Middle East. We are not a government authority, embassy, airline, transport provider, or emergency evacuation operator. Our role is to assist members with information, planning support, and coordination options during times of uncertainty.

While we strive to provide accurate and timely information, Crisis Pass cannot guarantee the availability, safety, timing, or success of travel routes, transport options, government policies, or evacuation outcomes. All decisions made based on information provided through Crisis Pass are the sole responsibility of the user. By using this website and our services, you acknowledge that Crisis Pass and its affiliates are not liable for any losses, damages, travel disruptions, or personal circumstances arising from the use of this platform.

By accessing the Crisis Pass website or subscribing to any Crisis Pass membership service, you agree to the following terms.

Service Nature

Crisis Pass provides information, guidance, and coordination support related to crisis preparedness, relocation planning, and evacuation logistics. Crisis Pass does not operate evacuation services, transport services, or government assistance programs. Any flights, transport, or third‑party services suggested to members are provided independently by third parties.

Information Accuracy

We aim to provide accurate and timely information from public sources including embassies, government announcements, airlines, and news agencies. However, information may change rapidly during crisis situations. Crisis Pass does not guarantee the accuracy, completeness, or availability of information at all times.

Member Responsibility

Members remain responsible for travel documentation, visa requirements, government regulations, personal safety decisions, and transport bookings. Crisis Pass provides assistance and guidance but members make final decisions at their own discretion.

Limitation of Liability

To the maximum extent permitted by law, Crisis Pass shall not be liable for flight cancellations, transport disruptions, government restrictions, security incidents, travel delays, financial losses, personal injury, or property damage arising from the use of the platform or reliance on its information.

Crisis Pass respects and protects the privacy of all users and members.

Information We Collect

We may collect personal information including name, email address, phone number, nationality, location, and emergency contact details in order to provide crisis support and relevant updates.

Confidentiality

All personal information provided to Crisis Pass is treated as strictly confidential. We do not sell, rent, or share personal data with third parties for marketing or commercial purposes.

Limited Data Sharing

Information may be shared only when necessary to assist a member with services such as airline coordination, transport assistance, or communication guidance with embassies, and only with the member's consent.

Data Protection

Crisis Pass takes reasonable technical and organisational measures to safeguard member data against unauthorised access or misuse.